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Upcoming Events

Wild Shamanics

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Colter Wild Dye doing business as Wild Shamanics

Candler, N.C.

Contact at

Colter@colterwild.com

© 2077 Wild Shamanics

Refund & Cancellation Policy

Colter Wild Wellness LLC, doing business as Wild Shamanics

 

At Wild Shamanics, we are committed to providing transformative experiences through our in-person retreats, 1-1 spiritual coaching, and virtual support groups. We understand that life can be unpredictable, and we strive to accommodate our clients with fairness and compassion. Please review our refund and cancellation policy below to understand your options.

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General Policy

1. Refund Eligibility:

   - Refunds will be offered where possible, depending on the timing of the cancellation and the nature of the service.

   - Cancellations made within 48 hours of purchase or booking may be eligible for a full refund, provided the event or session has not yet been scheduled or impacted by logistical arrangements.

2. Cancellations After 48 Hours:

   - Refunds for cancellations made after 48 hours may be contingent on factors such as:

     - Proximity to the scheduled event or session.

     - Venue bookings and non-refundable deposits.

     - Facilitator travel and other logistical arrangements.

   - In such cases, refunds may be partial or issued as credit toward future services, depending on the circumstances.

3. No-Show Policy:

   - Clients who do not attend a scheduled session, retreat, or event without prior notice will not be eligible for a refund.

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Service-Specific Policies

In-Person Retreats:

- Cancellation 90+ Days Before Retreat:

  - Full refund minus a 20% administrative fee, or the option to transfer your registration to a future retreat.

- Cancellation up to 60 Days Before Retreat:

  - 50% refund or the option to transfer your registration to a future retreat.

- Cancellation Less Than 60 Days Before Retreat:

  - No refunds will be issued due to venue and facilitator commitments. However, you may transfer your registration to another individual (subject to approval).

Please note, deposits are non-refundable but may be applied to future events or offerings.

1-1 Spiritual Coaching:

- Cancellation 48+ Hours Before Session:

  - Full refund, minus 20% admin costs, or the option to reschedule.

- Cancellation Less Than 48 Hours Before Session:

  - No refunds will be issued, but you may reschedule your session one time without penalty.

Virtual Support Groups:

- Cancellation Before Group Start Date:

  - Full refund minus a 20% administrative fee.

- Cancellation After Group Start Date:

  - No refunds will be issued, but you may transfer your registration to a future group or receive prorated credit for unused sessions.

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Extenuating Circumstances

We understand that life can present unexpected challenges. Refunds for extenuating circumstances (e.g., medical emergencies, family crises) may be granted on a case-by-case basis upon review. To request a refund under these circumstances, please contact us with supporting documentation (e.g., medical note, official documentation).

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How to Request a Refund or Cancel

To request a refund or cancel a service, please email us at [insert email address] with your full name, order details, and reason for cancellation. We will respond within 3-5 business days to confirm your refund status.

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Non-Refundable Items

The following are non-refundable under any circumstances:

- Digital products or downloadable materials.

- Services already rendered (e.g., completed coaching sessions, attended retreats).

- Venue or facilitator fees that have been committed on your behalf.

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Contact Us

If you have any questions about our refund and cancellation policy, please reach out to us at:

Email: colter@colterwild.com

Phone: (801)318-7080

Thank you for trusting Wild Shamanics with your wellness journey. We appreciate your understanding and cooperation with our policies, which help us continue offering high-quality, transformative experiences.

— Colter Wild Wellness LLC, doing business as Wild Shamanics

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